Andrew Sykes

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Andrew Sykes posted a message to Oliver Brooks and gained+3 Hi Oli My Paypal account was blocked (as they needed to confirm my identity after someone tried ...Hi Oli My Paypal account was blocked (as they needed to confirm my identity after someone tried to hack it) and the £14.99 payment that was due to be made today to Completely Novel has failed. I have now unblocked the account. How do I go about making the payment? Thanks Andrew (more)

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Andrew Sykes posted a message to Oliver Brooks and gained+3 Hi Oli Thanks for the reply... BUT: "Anna has updated the August sales from Amazon for August no...Hi Oli Thanks for the reply... BUT: "Anna has updated the August sales from Amazon for August now. The payment was flagged for manual checking as the income was slightly different from expected - probably due to the price change." There hasn't been any price change!! Or at least there shouldn't have been. The price has been £8.99 for many many months. That is my whole point. Someone has increased the RRP to £9.99 and as a result the distributors have done the same thing. I haven't changed anything. I noticed last week that there is now a £40 charge for resubmissions distributors. I'd rather avoid this of course but I do want the RRP to remain at £8.99. Give me a call if you have any questions, please: 07970278569. Cheers Andrew (more)

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Oliver Brooks posted a message to Andrew Sykes and received+3 Hi Andrew, Sales from channels such as Amazon are updated at the end of each month. All Compl...Hi Andrew, Sales from channels such as Amazon are updated at the end of each month. All CompletelyNovel sales are going through correctly. Anna has updated the August sales from Amazon for August now. The payment was flagged for manual checking as the income was slightly different from expected - probably due to the price change. Sorry for missing your email. I get far too many and some slip by me and disappear into the nether regions of the inbox. It is generally better to post to the team account team@completelynovel.com as it will be sent to both Anna and myself. Oli (more)

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Andrew Sykes posted a message to Oliver Brooks and bagged+3 Hi Oli Is there a reason why there is no response to my message below, you haven't replied to my...Hi Oli Is there a reason why there is no response to my message below, you haven't replied to my email and your telephone number is not working? No sales have been posted to my account as yet this month. Should I be worried? Thanks Andrew (more)

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Andrew Sykes posted a message to Oliver Brooks and won+3 Thanks for that Oli. It is strange however that when I changed the price to £8.99 some time ago, ...Thanks for that Oli. It is strange however that when I changed the price to £8.99 some time ago, all the outlets (Amazon, Waterstones, WHSmith...) adopted that price and then, without me making any change whatsoever, they all seem to have reverted back to the original price at the same time... Any suggestions as to why? You didn't say anything about the version of the book that Amazon is still selling (it's got the old-style cover). They keep ordering the book from Completely Novel (I assume that's where most orders come from although nothing seems to have been ordered in August as the sales haven't appeared on the Completely Novel site), so why are the books that are being sold the older version. Again, any suggestions as to why? Many thanks. Andrew (more)

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Oliver Brooks posted a message to Andrew Sykes and won+3 Hi Andrew, I've submitted a price change which is fed to the retailers (can take 6 weeks to up...Hi Andrew, I've submitted a price change which is fed to the retailers (can take 6 weeks to update). It is of course up to the retailer as to what price they sell the book for, we provide them with a guide retail price and a purchase price (70% of the guide price). It is within their right to raise or lower the price to what they see fit. Any difference in the sale price and the price they buy the book for is kept by the them. So for example if Amazon sold your book for £30 and it cost them £6 they would pocket £24 and likewise if they sold the same book for £5 they would take a £1 loss. Hope that answers the question, Oli (more)

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Andrew Sykes posted a message to Oliver Brooks and earned+3 Hi Oli. Just an update on my previous message; Amazon are now selling my book for £9.99 with no r...Hi Oli. Just an update on my previous message; Amazon are now selling my book for £9.99 with no reduction for 'free' delivery. WHSmith are also selling at £9.99 but I am unable to check at Waterstones as their site is currently down. Perhaps you could check yourself later. Another couple of questions while I'm here; Amazon are still selling versions of the book with the old cover (I updated it several months ago). I know this as I asked them to change the cover on their website but they did a 'bin check' and found the old cover version was still in stock. The second question is about sales in September; were there any? Thanks. Andrew (more)

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Andrew Sykes posted a message to Oliver Brooks and bagged+3 Hi Any ideas why Amazon is now selling my book for £9.99 (albeit reduced to £9.24 with 'free' de...Hi Any ideas why Amazon is now selling my book for £9.99 (albeit reduced to £9.24 with 'free' delivery). will they be passing on any of this extra price to you & me? The price I set was £8.99. http://www.amazon.co.uk/Good-Vibrations-Crossing-Europe-Called/dp/1849142130/ref=tmm_pap_title_0 Thanks Andrew (more)

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Andrew Sykes posted a message to Oliver Brooks and earned+3 Hi Oli. I just updated the cover for Good Vibrations. Could you confirm that everything is OK (it...Hi Oli. I just updated the cover for Good Vibrations. Could you confirm that everything is OK (it's a long time since I changed anything with the book). Once you give me the nod, I'll buy an author copy to check it's OK (not sure if the update to the printers is immediate or not). Thanks, Andrew (more)

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Andrew Sykes posted a message to Oliver Brooks and received+3 Now paid - thanks! Andrew