Publishing Hub: I uploaded a new manuscript which is stuck processing, will my book still be available to purchase?

Question

  • Piera Sarasini

    Piera Sarasini

    Bookilicious: +181

    • 01 May 14:28

    Hello Oli et al

    I’ve made two corrections to my manuscript today (version 1 May 2012) and re-uploaded it, but the message I get is that the manuscript cannot be converted (I think it might have got stuck in the queue or something).

    The message “in the queue for conversion” is taking a long time.

    The problem is that I know my friends have been buying the book today.
    I can still see the previous bookstreamer version (27 April 2012) – does it mean that they would get that version printed? Is there any way that the new upload can clear today (the format is exactly like its predecessor).

    Please let me know

    Many thanks as usual
    Piera :)

    3 Answers

    • Georgina Lewis
      1

      Georgina - Wild swan: +1916

      01 May 15:01

      Hi Piera,

      I’ll look into this for you and see what we can do. I’ll get back to you as soon as I can.

      Georgina

    • Oliver Brooks
      1

      Oliver - Lord of the reads: +3087

      01 May 15:02

      Hi Piera,

      Don’t worry, nothing will affect your ‘live’ book unless the Book Creator is ‘published’ by completing the process. This means no matter what you do in the Book Creator your book will always be available for purchase.

      Your book creator has also been processed now.

      Hope that helps,

      Oli

    • Piera Sarasini
      1

      Piera - Bookilicious: +181

      01 May 15:11

      Hi Georgina and Oli,

      Thank you for your prompt, helpful response as usual

      All the best,
      Piera

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